Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
User Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices following member complaints.
